Shipping Policy.

Shipping

All orders from by Aniek are carefully prepared and packaged before being shipped.

Orders are generally processed within 1–3 business days. Once your order has been shipped, you will receive a shipping confirmation and, where available, tracking information.

Delivery times may vary depending on the destination and the shipping carrier. Please note that by Aniek is not responsible for delays caused by the shipping carrier once an order has been dispatched.

Please make sure your shipping address is correct when placing your order. by Aniek cannot be held responsible for orders delivered to an incorrectly provided address.

Express Shipping

Need your order sooner? Express shipping may be possible upon request 1-2 business days.

If you require express shipping, please contact us before placing your order via the contact form on our website or by sending us a direct message through our social media channels.

We will check whether express shipping is possible for your specific order and destination. If available, we will provide you with the applicable options and additional shipping costs.

Express shipping is subject to availability and cannot be guaranteed for every order.

Once agreed upon, express shipping can be arranged directly with by Aniek.

Vintage, Reworked & One-of-a-Kind Pieces

Every piece at by Aniek is unique and carefully selected, sourced, reworked or custom-made.

Our collection includes vintage and pre-owned garments and materials. Due to the nature of these materials, minor signs of age, wear, fading, small imperfections, irregularities or other characteristics of previously used materials may be present.

These characteristics are part of the nature and character of vintage and reworked clothing and do not necessarily constitute a defect.

We carefully inspect every piece and aim to mention any significant flaws or notable imperfections in the product description and/or photographs.

Please carefully review the photos, measurements, description and condition of each item before placing your order. If you have any questions about a specific piece, please contact us before purchasing.

Custom-Made & Personalised Pieces

Some pieces are made or altered specifically according to a customer's individual specifications, measurements or personal requests.

Where an item is made to the customer's specifications or clearly personalised, the statutory right of withdrawal may not apply under applicable law.

For these pieces, orders cannot be cancelled or returned once production has started, except where required by applicable law.

Returns & Exchanges

Due to the unique and often one-of-a-kind nature of our pieces, by Aniek does not offer voluntary exchanges or returns beyond any statutory rights that apply by law.

For standard products purchased online, consumers generally have a statutory 14-day right of withdrawal. This period starts from the day after the product is received.

If you wish to exercise your statutory right of withdrawal, please contact us within the applicable withdrawal period. The item must then generally be returned within 14 days after notifying us of the withdrawal.

The customer is responsible for the return shipping costs, unless applicable law requires otherwise.

Items must be returned in their original condition and may only have been handled to the extent necessary to establish their nature, characteristics and functioning.

If an item has been used or handled beyond what is necessary to inspect it and this results in a loss of value, we may deduct the corresponding amount from the refund, as permitted by applicable law.

Vintage Condition & Returns

Please note that normal signs of age and wear associated with vintage or pre-owned materials are not, by themselves, considered defects when they have been adequately described or are reasonably apparent from the product information and photographs.

As every piece is unique, we strongly encourage you to carefully review all product details, measurements and photographs before purchasing.

This does not affect any mandatory consumer rights you may have under applicable law.

Damaged or Incorrect Orders

If your order arrives damaged, is missing an item, or you have received an item different from the one you ordered, please contact us as soon as possible.

Please include your order number and, where applicable, clear photographs of the item and packaging.

We will review the situation and work with you to find an appropriate solution in accordance with applicable law.

Contact

If you have any questions about an item, its condition, sizing, shipping or your order, please contact us before purchasing.

by Aniek kvk 88256766
Website: byaniek.com
Email: info@byaniek.com
Social media: @by.aniekbrondsema